Contact information
Page Headline & Intro
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We're Here For You.
Got a question about your order? Need help with your ZORVIA product? Want to give us feedback? We'd love to hear from you.
Our support team is available Monday to Saturday, 10 AM to 6 PM IST. We respond to all queries within 24 hours — usually faster.
Contact Details Block
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📧 Email (General & Orders): support@zorvia.in
📧 Email (Business & Wholesale): business@zorvia.in
📱 WhatsApp Support: +91 9286492043
(For fastest response — message us, don't call)
📞 Customer Support Line: +91 9286492043
(Available Mon–Sat, 10 AM – 6 PM IST)
🏢 Brand: ZORVIA
📍 India
Order & Refund Support
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For Order Related Queries:
If you have a question about your delivery, tracking, exchange, or refund — email us at support@zorvia.in with the subject line:
"Order Query — #[Your Order Number]"
We will respond within 24 hours with a resolution. Please avoid sending multiple emails for the same query — it delays our response time.
WhatsApp Support Script
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For WhatsApp Support, please message us in this format:
Hi ZORVIA Team,
My name is [Name]
Order Number: [#Order ID]
My query is: [Describe your issue]
This helps us resolve your query faster without back-and-forth messages.
WhatsApp: +91 XXXXXXXXXX
Business & Wholesale Enquiries
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Interested in bulk orders, wholesale pricing, or a business partnership with ZORVIA?
We work with:
• Retailers and kirana stores
• Pest control businesses
• Corporate bulk buyers
• Resellers and distributors
Email us at business@zorvia.in with your requirements and we'll get back to you within 48 hours.
Support Hours & Response Times
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Support Hours:
Monday to Saturday — 10 AM to 6 PM IST
Sunday — Closed
Response Times:
📧 Email: Within 24 hours (business days)
💬 WhatsApp: Within 4–6 hours (business hours)
📞 Phone: Real-time during business hours
Holiday Notice: During Indian public holidays, response times may extend by 1 additional business day.
Closing Line / Brand Assurance
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At ZORVIA, we are not just selling a product — we are earning your trust. Every query you send us is taken seriously, and every issue is resolved with care.
Thank you for choosing ZORVIA.
ZORVIA — Smart Living, Guaranteed.