Refund policy
Policies — Returns & Refunds. Shop with confidence.
Our 30-Day Guarantee
Received a damaged, defective, or wrong product? Contact us within 30 days of delivery for a return and refund.
How to Return
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Email zorvia.care@gmail.com with your order number.
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Share a clear photo/video of the issue.
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Our team will review your request within 24–48 hours.
Refunds
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Online payments: Refunded to the original payment method.
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COD: Refunded via UPI or bank transfer.
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Approved refunds are processed within 5–7 business days.
Our Promise
If we made a mistake, we'll make it right.
ZORVIA